ShoeLab Custom Orthotics
Personalized support. Real pain relief. Built for your feet.
Order your mold kit, take your foot impressions at home, and our lab builds medical-grade orthotics made for you, not a generic template.
$400
per pair, everything included
Mold kit, intake form, prepaid return label, and your finished custom orthotics shipped to your door.
- Made from a mold of your own feet
- Free adjustments, as many as you need
- Complimentary follow-up fit appointment
- Ready in about 2 to 6 weeks after we receive your molds
Questions first? Email info@shoelabusa.com
Custom moldedFrom your own impressions
Done at homeEasy mold kit and instructions
Prepaid returnShipping label included
Always-free adjustmentsPlus a follow-up fit check
What are custom orthotics?
Custom orthotics are medical-grade inserts made from a mold of your feet in a natural, neutral position. Unlike over-the-counter insoles, they are built to correct alignment, improve support, and reduce pressure in the exact areas your body needs it most.
Why it matters beyond your feet
If you're dealing with foot pain, knee discomfort, hip tightness, or lower back soreness, custom orthotics may be the missing piece. When your feet are properly aligned, your ankles, knees, and hips can work more efficiently, which reduces strain throughout your whole body.
What custom orthotics can help with
Each pair is built around your molds and the details you share about your activity level, footwear, and support needs.
Tap a condition to learn what it is.
Plantar fasciitis
Irritation of the plantar fascia, the thick band of tissue that runs along the bottom of your foot from the heel to the toes. The classic sign is a sharp, stabbing heel pain with your first steps in the morning or after sitting for a while.
How custom orthotics can help: Orthotics support the arch and cushion the heel, which takes strain off the plantar fascia so it can calm down.
Heel pain & heel spurs
Pain under or behind the heel. A heel spur is a small calcium deposit that forms on the underside of the heel bone, often alongside plantar fasciitis. Heel pain can also come from bruising or a thinning fat pad under the heel.
How custom orthotics can help: Orthotics cushion the heel and spread pressure away from the sore spot with every step.
Flat feet
Arches that are low or collapse when you stand (also called fallen arches or pes planus). Flat feet often let the foot roll inward, which can strain the feet, ankles, knees, and hips.
How custom orthotics can help: Orthotics support the arch and guide the foot into a more neutral position.
High arches
Arches that sit higher than normal (pes cavus). Because less of the foot touches the ground, weight piles onto the heel and the ball of the foot, shock absorption drops, and ankles can feel less stable.
How custom orthotics can help: Orthotics fill in the arch so pressure is shared across the whole foot, with added cushioning where you need it.
Overpronation or supination
Pronation is the natural inward roll of your foot as it lands. Overpronation is rolling in too far, and supination (underpronation) is rolling out onto the outer edge of the foot. Both change how force travels up your legs.
How custom orthotics can help: Orthotics help control that motion and keep your foot closer to neutral alignment.
Metatarsalgia
Pain and inflammation in the ball of the foot, under the long bones just behind your toes. It often feels like a bruise or like walking on a stone.
How custom orthotics can help: Orthotics can add a metatarsal pad and offloading to shift pressure off the ball of the foot.
Shin splints
Pain along the inner edge of the shinbone (medial tibial stress syndrome). It is common in runners and anyone who ramps up activity quickly, and it is often linked to overpronation and repetitive impact.
How custom orthotics can help: Orthotics improve alignment and shock absorption so your lower legs take less stress.
Knee pain
Knee pain has many causes, but when your feet roll in or out, the lower leg twists and the knee takes on extra load. That is a common contributor to pain around the kneecap.
How custom orthotics can help: Orthotics help line things up from the ground up, which can ease stress on the knees.
Hip discomfort
How your feet move affects how your legs and hips line up. Poor foot mechanics or a difference in leg length can make the hips work harder and feel tight or sore.
How custom orthotics can help: Orthotics create a balanced, stable base, and can include a lift if one leg is shorter.
Lower back pain
Your feet are the foundation for your posture. When they are not well supported, the way you stand and walk can change and add strain to the lower back.
How custom orthotics can help: Orthotics give you a more stable, even base, which can help your posture and ease that strain.
Foot fatigue
Tired, achy feet after standing or walking, often from a lack of support, hard floors, or long days on your feet.
How custom orthotics can help: Orthotics support and cushion your feet and spread the load evenly, so you can stay on your feet longer and more comfortably.
This is general information, not a diagnosis. Not sure what is causing your pain? Book a consultation and a Certified Pedorthist will help you figure it out.
How it works
Four simple steps from your front door to ours and back.
Order your kit
Place your order and we'll ship you a mold box, intake form, detailed instructions, and a prepaid return label.
Make your molds
Follow the instructions to take your foot impressions at home and fill out the intake form.
Send it back
Pack everything up and return it with the prepaid label. Our lab reviews your molds and starts building.
Wear them & check in
Most pairs are ready in 2 to 6 weeks and ship right to your door. Then we schedule a complimentary follow-up to make sure they feel just right.
Good to know before you order
What's included with my order?
Your kit includes a mold box, an intake form, detailed instructions, and a prepaid return shipping label. Once your orthotics are finished we ship them directly to your door.
How long does it take?
Turnaround depends on lab volume, but most orders are completed within 2 to 6 weeks from the time we receive your molds.
What if they need fine-tuning?
We want your orthotics to feel perfect, not just good enough. Every pair includes a complimentary follow-up fit appointment so we can check in on how they're feeling once you've had time to wear them. And if anything needs fine-tuning, adjustments are always free, no matter how many it takes.
Can I return custom orthotics?
Because each pair is made specifically for you, please review our Return & Refund Policy before ordering.
I still have questions.
We're happy to help. Email our team at info@shoelabusa.com.
Ready to stop putting up with foot pain?
Order your mold kit today. It's $400 for a pair of custom orthotics built for your feet, with free adjustments and a follow-up fit appointment included.